Thursday, 4 October 2018

Business Analyst IT at Vodacom Tanzania

Business Analyst IT at Vodacom Tanzania

Business Analyst IT - VDITB22

Role purpose:

  • Facilitate acquisition of business requirements
  • Translation of business requirements into technical actionable items
  • Ensure that the needed quality is delivered




Key accountabilities and decision ownership


  • Requirement acquisition and Translation
  • Collecting and documenting business requirements and translate them into Technical specifications.
  • Engaging business users and process owners to come up with a solution as per the business requirements
  • Documenting the user requirements document and ensure signoff with all stakeholders before sending it to the supplier.
  • Ensuring the supplier understands all the requirements and our prerequisites if anySuppliers’ evaluation


  • Performing technical evaluation to ensure that all solutions proposals from  the solutions  providers matches our requirements
  • Analysing the solution design and architecture to ensure it is cost efficient.
  • Analysing all risks associated with choosing each supplier
  • Ensuring that suppliers fully comply with all our security baseline standards.
  • Business Process Modelling
  • Documenting  and maintaining the Vodacom product catalogue
  • Budget Administration
  • Facilitating Budget approvals for PO issuance of projects
  • Logging budget transfers
  • Reporting Analysing and preparing IT and Billing group monthly availability reports. The reports consist of Systems availability reports, Services availability reports, M-Pesa bench mark report, Customer experience reports and Supplier’s performance reports.
  • Demand Management Analyst
  • Be the SPOC for Demand Management for IT.
  • Manage the day to day operations of demand consisting of being present in all meetings
  • Update and maintain the demand  management tracker
  • Update and maintain the resource  management tracker
  • Prepare the demand management reports as and when required


Core competencies, knowledge and experience


  • Excellent analytical and logical reasoning skills
  • Excellent communication skills
  • Strong stakeholder management skills
  • Able to adapt to Agile
  • Able to challenge the status quo


  Must have technical/professional qualifications:

  • Degree in Computing or Telecommunication field.
  • At least 2-4 years’ experience in Computing/ or Telecommunication field
  • ITIL Certification would be advantageous.
  • Systems Analysis, Design, development and implementation & Business Communication    
  • Project Management knowledge would be advantageous  
  • Programming knowledge
  • Database Development & Administration
  • Financial administration knowledge would be advantageous


Job Type : Full-time
Employment Type : Permanent
Closing Date : 10-Oct-18, 11:59:00 PM

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