Job Opportunity at DRG Tanzania, Customer Service Representative

Customer Service Representative

Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!

Job Description
As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:


  • Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work with customers to resolve inquiries.
  • Provide troubleshooting assistance to customers
  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Recommend products that best suit the customer.
  • Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • Excellent telephone manner and listening skills.
  • The ability to relate to customers in a professional and courteous manner.
  • The ability to work in a team environment.
  • The ability to work under pressure.
  • The ability to sit for long periods of time.
  • Excellent attention to detail and multi-tasking ability.
  • Self-motivation to work under his/her own initiative


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Job Opportunity at DRG Tanzania, Customer Service Representative Job Opportunity at DRG  Tanzania, Customer Service Representative Reviewed by Ajira Yako on Monday, December 10, 2018 Rating: 5
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