Monday, 10 December 2018

Job Opportunity at Tigo Tanzania, Revenue Assurance Manager Operations


Job Opportunity at Tigo Tanzania, Revenue Assurance Manager Operations
JOB PURPOSE
Responsible  for Revenue assurance implementation processes such as Product Assurance, Network assurance,  Margin Analysis, Fraud detection and Value addition  throughout the revenue lifecycle by ensuring accuracy of all revenue generating systems.



THE WAY WE WORK
You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.



CORE RESPONSIBILITIES

  • Responsible for implementing and executing the local RA policy on all revenue processes
  • Act as a secondary point of contact for all business areas where Revenue Assurance operational related issues are a focus (accounts, customer operations, call center, and commercial, sales, technical and planning departments).
  • Implement revenue risks analysis established by executing end to end review of all revenue streams to mitigate the Identified risks.
  • Develop a plan in executing  and reporting the department’s revenue value addition requirements
  • Responsible for day to day plans on combating telecom fraud and leakages across the business revenue processes
  • Verifies and ensure accuracy of revenue, revenue share costs, interconnect and roaming costs at each month end reporting booking in GL and their respective reconciliations.
  • Establish a work plan and report structure that will track all products profitability (Margin analysis).
  • A primary contact on all issues related to RA tool performance and results.
  • Support for network nodes through Network assurance daily and during projects
  • Implement and update product assurance process from time to time as agreed with business departments for smooth execution of new or modified products.
  • Support and cooperate with all audits; being internal or external with respect to task and functions responsible to Revenue Assurance.

QUALIFICATIONS,EXPERIENCE& COMPETENCIES

  • Bachelor of Science in computer engineering, computer science or information technology.
  • Excellent Communication skills (fluent in English and Swahili) 
  • Team work spirit, ability to work independently with minimum supervision and meet deadlines. 
  • Information Technology, Finance, engineering in telecom.
  • Experience required 5 years in telecommunication industry
  • Executor
  • Team Player
  • Works well under pressure




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