Monday, January 14, 2019

Job Opportunity at Empower Group Limited, Technical Sales Officer

Technical Sales Officer (Access Control Systems)

Type: Full Time
Category: Security, Safety & Defense
Location: Dar-es-Salaam
Other Categories: Sales , Technical/Technician
Job Level: Intermediate
Deadline: 11th February, 2019

Roles and Responsibilities

  • Schedule and follow through on calls with leads and current customers
  • Communicate with leads and customers via email
  • Prioritize and/or escalate lead and customer questions as needed
  • Make customers excited about the company products by explaining product features and performing demonstrations.
  • Advise on appropriate purchase options
  • Understand company products
  • Promote specific products as directed by upper management
  • Inform leads and customers of current promotions and discounts
  • Maintain positive business and customer relationships in the effort to extend customer lifetime value
  • Develop strategies for more effective sales, both individually and as part of a team
  • Source and work customer referrals
  • Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
  • Meet and/or exceed monthly and quarterly sales quotas Self-improve continuously by way of experience and manager feedback.

Educational Qualifications
Degree or Diploma in sales and Marketing.

Experience Requirements

  • Knowledge in electronics and technical devices.
  • Approachable to customers to answer any questions thoroughly and accurately
  • Well presentable
  • Sales and customer service abilities.
  • Open minded and friendly charming appearance
  • Interpersonal skills
  • Very good communication skills in both oral and written
  • Fluent in English and Swahili knowledge of 3rd language is an added advantage
  • Trustable and likable
  • Ability to build positive relationship with client
  • Weekly sales reports
  • Team work ability
  • Ability to work in a mixed culture team
  • Highly motivated to work in a very professional, creative manner.
  • Possession of personal attributes that enable effective harmonious interaction with people e.g. loyal, honesty, dedicated, empathetic, self-motivated, not shy to communicate, relatable.
  • Knowledge and experience in selling locks and other electronic security products will be an added advantage.