Wednesday, 27 February 2019

Customer Service Officers Job at VisionFund Tanzania

VisionFund Tanzania Microfinance Bank Ltd (VFT MFN) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of Tshs. 24 billion and 54,000 customer base, more than 5,000 of them being smallholder farmers. VFT is seeking to employ dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant positions detailed here below:

Position: Customer Service Officers
Reporting to: Operations Manager

Job Role:

  • ln charge Customer Service and day to operations at the Branch/Business Center


  • Customer’s mobile phone registration
  • Customer’s savings account opening
  • KYC documentation and approvals
  • Attends client’s inquiries & complains at the branch
  • Custodian of all customer’s information
  • Loan disbursements including verification of all clients receiving loans
  • Savings mobilization at the branch
  • Receive Bank pay in slips and issue receipts accordingly
  • Initiate all Branch payments (Bank &cheques)
  • Responsible for Data capture
  • Conducts bank reconciliation
  • Petty cash administration

Required Minimum Qualifications Knowledge & Skills:

  • Degree in Accounting from a recognized university – This is a must
  • Proficient with Microsoft applications
  • Knowledge of any Core banking system
  • Good knowledge of financial information
  • Good analytical and reporting skills
  • Experience in microfinance industry is an added advantage
  • Excellent character and unquestionable integrity.
  • Peoples person with good interpersonal skills/Customer service knowledge

About our working environment & remuneration
VisionFund Tanzania Microfinance Bank has a calm and harmonious working environment where staffs are highly valued, Good work is recognized and rewarded accordingly and there is an opportunity to grow professionally and spiritually.

How to Apply
Application letters stating the position applied with photocopies of certificates and CV’s with three referees should be sent EITHER online to OR through the postal address below:

The Chief Executive Officer,
VisionFund Tanzania Microfinance Bank Limited 
P.O. Box 1546, 

The application to reach VFT-MFB not later than two weeks after the first appearance of this advertisement.

Application Deadline: 2019-03-12
N.B.: Only short-listed candidates will be contacted

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