Monday, April 8, 2019

Front Desk Officer (Intern) Job at MDH

Front Desk Officer (Intern)
Front Desk Officer (Intern) 

Management and Development for Health (MDH) is a non-profit, non-governmental organization whose primary aim is to contribute to address public health priorities of the people of Tanzania and the world at large. These priorities include: communicable diseases such as HIV/AIDS, Tuberculosis and Malaria; Reproductive, Maternal, New-born and Child health (RMNCH); Nutrition; Non-Communicable Diseases of public health significance; as well as Health System Strengthening. MDH strongly believes in and works in partnership with various local and global institutions, Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDGEC); President’s Office Regional Authorities and Local Government (PORALG); donor agencies; academic and non-academic institutions; implementing partners; civil society, community-based and faith-based organizations and others. MDH seeks to recruit qualified individuals to fil the below vacancies: For Ajira Mpya Leo | Latest Jobs In Tanzania Click Here!


Location : DAR ES SALAAM


Job summary: This position is responsible for managing front desk operations, stores, administration and managing incoming visitors, communication in a professional manner and portraying the image of the organization.


  • Answer all incoming calls and handle caler’s inquiries accordingly as well as directing them to respective officers
  • Professionally receive visitors entering organization, obtain all necessary information from them and direct them to appropriate destination,
  • Type all office correspondences and other communication as per directive
  • Facilitate easy and prompt communication between MDH and the outside world
  • Promote and ensure proper use of communication channels, mindful of avoiding unnecessary costs
  • Perform general clerical duties including but not limited to photocopying, faxing, typing and scanning,
  • Set up staff travel and accommodation arrangements as required
  • Maintain the general filing system and file al correspondence
  • Receive materials from outside suppliers
  • Arrange, issue and distribute materials to various sites and internal users.
  • Maintain stores records and prepare various stores report
  • Make sure a store is clean and arranged properly,
  • Assist in receiving procurement documents like tender documents, invitation for quotations
  • Coordinate the distribution of materials to internal users.
  • Coordinate the distribution of materials to various sites supported by MDH
  • Coordinate the inspection team for the incoming materials from suppliers before accepting them to the store.
  • Updating stores procedures.
  • Perform secretarial .general administrative and clerical support activities
  • Handle the incoming and outgoing mails and ensure their proper distribution
  • Assist in preparation of meetings, conferences and telephone conference calls
  • Assist with the registration of participants attending MDH meetings and work with finance department to make sure the participants are reimbursed their transport allowance when required.
  • Build up a strong and well organized registry
  • Tide up and maintain the reception area
  • Perform any other job related duties as given by supervisor.

Required qualifications

  • Degree in Business Administration or Certificate/diploma in secretarial duties would be an added advantage
  • A minimum of 3 years’ experience in receptionist/telephone operator activities
  • Excelent English Language skills.
  • Basic training on telephone operations
  • Intermediate knowledge of computers and Microsoft Office software applications i.e. Word and Excel
  • Strong organizational and planning skills,
  • Attention to detail and the ability to work well under pressure in an open work environment.
  • Strong written and verbal communication skils
  • Knowledge of administrative and clerical processes and procedures.
  • Must be articulate and professional in manner and appearance and be able to maintain a high level of confidentiality.
  • Must have, or quickly develop, a good understanding of the organization and its departments and staff in order to effectively direct visitors and callers to the appropriate person to handle their request.
  • Willing to work extra hours when required.


Interested candidates should submit an application letter indicating clearly the position applied for, a detailed copy of their CV, and names and contact information (email addresses and telephone numbers) of three work related referees. 

Applications should be submitted by Monday 14th April, 2019, to the Human Resource Manager through e-mail or dropped by hand at the MDH Head Office in Mikocheni, along Mwai Kibaki Road, Plot No. 802,

Kindly note that only shortlisted applicants will be contacted.

APPLY TO: before 14th April, 2019

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