Saturday, June 1, 2019

Job Opportunity at TIGO Tanzania, Key Account Manager

Job Title:  Key Account Manager-Lake Zone  - ( Tanzania )

Responsible for generating company revenue by closing sales.

You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.


  • To achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan.
  • Cross selling of products and services to new users and existing clients promoting Tigo high value offerings in line with the agreed business plan.
  • Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business pla
  • Develop, implement and control account development plans to maximize new and repeat sales from the accounts
  • Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
  • Ensure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer database
  • To achieve agreed retention targets within an existing corporate sector account portfolio.
  • To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities
  • To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations
  • Ensure all account opening applications forms are dully updated and used for activations
  • Ensure all documentations are filled in designated areas and ready to be available whenever required
  • Advice any required input to improve safe keeping of the customer records/database.
  • Ensure activation forms are verified prior to account opening
  • Ensure all the bills are paid as per the credit policy
  • Highlight credit risks and advice management accordingly and timely


  • University degree in marketing /communication
  • 2+ years of experience in account acquisition/management.
  • Proficiency with the MS Office Suite including Microsoft Word, Excel and Power Point
  • Ability to engage in effective and persuasive negotiations and strong interpersonal and communication skills.
  • Ability to work under pressure and time constraints
  • Ability to work effectively with a wide range of cultures in a diverse community.
  • Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out.\Ability to achieve results through others.
  • Set and manage priorities

"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"

Only Successful Candidates will be contacted