Friday, October 4, 2019

Job Opportunity at CRDB Bank, Head, Technology Infrastructure

Head, Technology Infrastructure 

CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009. Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.

We are looking to recruit suitably qualified and competent individuals to join our ​Information and Communication Technology ​on the following positions:

Head, Technology Infrastructure

Leading the team of ​ICT experts​, responsible for Data Center and Branch Systems and Network.
Data Center​: Second level support of Data Center Infrastructure, Servers & Storage, Database & Middleware and all Branch systems / office machines and user working tools.
Branch Systems​: Second level support of all Branch systems / office machines and user working tools.
Networks​: Second level support of Core (Data Center) Network, Branch connectivity
– Wide Area Network (WAN), Branch local Area Network (LAN), Unified

Communication Systems (UCS) – Audio / Voice & Video network

Other Responsibilities

Sets the organizational policy for the management of the IT estate and ensures that policy is reflected using best practice.
Develops strategies to ensure future requirements for Data Center space can be forecast and fulfilled.
Takes overall responsibility for adherence to health & safety regulations and electrical safety policy.
Seeks out and ensures use of industry best practice to ensure plans are aligned to meet corporate sustainability targets.
Responsible for overseeing Network support, Facilities Management, Storage Management and Capacity Management.
Setting SMART Objectives and conduct Performance Evaluation for Direct Reports in the section
Prepare monthly progress update reports of the section.
Prepare and control annual budget (CAPEX & OPEX) of the section.
Setup and implement cost saving initiatives.
Develop & update policies, procedures and processes to improve efficiency & productivity of the section.

Knowledge and Skills Required for this Role

Technical knowledge of Data Center Mechanical, Electrical & Plumbing (MEP) technologies
Technical knowledge of Relational Database Management Systems (RDBMS) – Oracle, Microsoft SQL, etc.
Technical knowledge of Data Networks.
People Management & leadership knowledge. Be a team player that motivates and trains other team members.
Demonstrated leadership and personnel management skills.
Strong interpersonal, written and oral communication skills.
SLA and vendor Management skills.
Strong Relational Database Management Systems (RDBMS) skills.

Education and Experience

Post graduate or equivalent degree
ICT, Telecom, Electronics, or Electrical engineering related undergraduate degree
At least one of the two degrees should be ICT related
At least one professional qualification in networking or server management (e.g. CCNA, CCNP, IBMP7, MCSE, etc.).
At least one professional qualification in Database management or Middleware (e.g. Oracle Database / WebLogic, Microsoft SQL Server, IBM WebSphere, Red Hat JBoss, etc.).
At least one professional qualification in ITSM related area (i.e. ITIL or COBIT)
At least 3 years in Senior Manager role in ICT infrastructure related area (networking, database or data center) in the financial services industry
At least 10 years experience in ICT related role
At least 5 years experience managing ICT infrastructure (data center, database or networks)
Experience and ability to work effectively in a dynamic, collaborative and fast-paced atmosphere.

CRDB BANK PLC offers competitive remuneration and benefits. Successful candidates will receive attractive and competitive package commensurate with the demands of the position.


Interested candidates who meet the criteria should submit an Application Letter accompanied with copies of academic transcripts, certificates and with a detailed up to date CV with two work related referees addressed to the Director of Human Resources not later than ​9th October 2019.

Director of Human Resources

CRDB Bank Limited

P.O. Box 268


Tel: 022-2117441/7


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