Tuesday, 15 October 2019

2 Job Opportunities at DAG Hotel, Receptionists


The Management of Dag Hotel is looking for two receptionist to join the team and perform the below responsibilities.

Main Duties

Customer Service 

  • Greet hotel guests; answer any questions or concerns. 
  • Provide an outstanding guest experience 
  • Maintain an orderly front desk 
  • Complete basic cashier and bookkeeping responsibilities 
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort 
  • Operate computer programs and multi-line phone systems 
  • Maintain guest records and book reservations 
  • To perform all duties and tasks accordingly to the established Task List 
  • To be fully conversant with all services and facilities offered by the hotel. 
  • To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and guest profiles are being updated.
  •  To build long lasting guest relationships by being highly responsive and accommodating to requests and proactively anticipating needs to exceed guest expectations 
  • To ensure that all sales are properly recorded 


  • To assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets, including establishing par stocks, equipment care and maintenance and inventory taking as required. 
  • To liaise with the Kitchen on daily operation and quality. 
  • To ensure that all company minimum brand standards and operational standards have been implemented and are being consistently followed. 
  • To work closely with Housekeeping team to ensure that the outlet is clean, properly maintained and cared for. 


  • Form four with pass 
  • Certification in Hotel Management 
  • At least one year of working experience in Hotel operations 
  • Strong working knowledge of the Microsoft Office and all other relevant computer programs 
  •  Excellent written and verbal communication skills; 
  •  Fluent in English 
  • A proactive approach to dealing with issues that may arise 
  • Highly organized, able to multitask and prioritize and work under pressure 
  •  The applicant should be below 25yrs of age 

Send your cv,academic certificates and cover letter to gndyeli@gmail.com

 The deadline for application is 25/10/2019.Only shortlisted candidate will be conducted

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