Wednesday, May 27, 2020

Job Opportunity at Airtel Tanzania, Revenue Planning Collection, Relationship Management &Analytics Manager


Job Opportunity at Airtel Tanzania, Revenue Planning Collection, Relationship Management &Analytics Manager

Revenue Planning Collection, Relationship Management &Analytics Manager


Airtel Tanzania PLC is looking for a suitable  candidate  for the Revenue Planning Collection, Relationship Management & Analytics Manager  Position .The Incumbent will be  responsible for developing, delivering & facilitating a consolidated Business Enterprise strategy including Revenue Planning, forecasting & budgeting in line with the business objectives. This also includes, market intelligence, collection function, and customer relationship management while meeting reporting requirements from the bucket owners/and external stakeholders.

Key deliverables;

1. Effective Revenue Planning Process 

  • Work closely with   Revenue Bucket owners to ensure the availability of the revenue inputs required for revenue planning are provided within the required timeline.
  • Ensure all deadlines set for the revenue planning activities/forecast inputs are happening per schedule.
  • Responsible for the availability of the Revenue Tracker and associated inputs.
  • Overall coordination of revenue planning management processes

2. Preparation of Internal and External Reports ;

  • Preparations of Revenue mid-month, monthly and quarterly and forecasting of revenue reports for Enterprise business and group.
  • Analyze and forecast KPI’s, taking into considerations the various initiatives undertaken by each revenue bucket and evaluate gain/ losses occurred during the period comparing to the budget and monthly projections.
  • Gather and prepare required information for Enterprise Business budget and business modeling formats, forecasts and KPI’s;

3.Set up trackers & Kpi's for each revenue bucket / Initiatives

  • Proactively depict/predict on the Reporting requirements and tracking Template for data collection and trends.
  • Work closely with bucket owners, Finance and MIS to ensure the availability of the data and accuracy

4.  Delivery of mandatory surveys;

  • Overall Management of all Research Agencies and management of Research Budget.
  • Communicate effectively on the results obtained from these researches and follow up on the agreed actions to be undertaken and ensure that it is implemented. 

5. Timely market/ competition feedback delivery;

6.  Delivery of In-house (Adhoc) research;

7. Develops strong Customer  relationships strategies;

  • Managing relationship team to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
  • Assist management in devising direct sales plans and strategies
  • Work with management to identify up sell opportunities

8. Supervises Credit Control & debt Collection Team;

  • Ensures that postpaid credit procedures are in place and enforced at all times
  • Continuous Credit Control Processes Improvement
  • Control debt collection Agency
  • Liaises with Corporate Sales Department on customer problems that may affect debt collection targets
  • Verifies the correctness and completeness of postpaid bills for timely production and oversees printing and distribution of the bills to the Customer
  • Prepare various analytical reports and statistics as required by the business on a timely basis.
  • Managing and endure timely reconciliation of accounts under Credit Control Portfolio

Qualifications and Experience;

  • Bachelor Degree in Accounting & Finance,Technology or any other related field
  • MBA in Marketing/Sales  will be an added advantage
  • 5+ years of experience in leading a highly qualified and experienced team in a highly complex environment  from telecoms
  • Strong understanding of all aspects of marketing, good communication and people skills, understanding of local markets and needs of customers.
  •  Market Research Literacy
  • Knowledge in accounting and financial modeling
  • Advanced Microsoft Excel and PowerPoint
  • Strong analytical skills and problem solving skills

Deadline for receiving applications is  6thJune 2020.

CLICK HERE TO APPLY


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