Job Opportunity at HakiElimu, Quality Assurance Coordinator

Quality Assurance Coordinator 

Job Description

Job Title: Quality Assurance Coordinator
Department: Leadership and Quality assurance Department
Reports to: The Executive Director
Location: Dar es Salaam, Tanzania
Supervises: Normally 1 Program Officer
Travel Requirements: Some travel  up 20%
Key relationships: ED, Head of Programme, Resource Mobilization and Partnerships Manager,  MEAL Manager and CEA/RIPA/MEA Managers.


Ensure that the vision of the organization is promoted, strategic and conceptual guidance to realize HakiElimu’s mission is provided to staff, strategic relationships are cultivated, programs and operations are effectively planned, implemented, monitored and reported, organizational accountability is deepened and staff are enabled to develop their own capabilities to more effectively perform their work, and all systems are well functioning.


Provide technical support in the design and production of HakiElimu Publications, Communications and Program materials to ensure quality of content and adherence to HakiElimu branding guideline and standards. Provide efficiently appropriate support   to departments and HakiElimu employees to implement quality work and achieve timely unit objectives and results.


Quality Assurance of HakiElimu Communication Materials (50%)

Assist in conceptualizing and planning the content of HakiElimu communication materials such as publications, brochures, press releases, radio and tv spots and programs.
Offer critical review and analysis, thorough constructive criticism and advice to authors, making broad suggestions regarding a publication’s focus, as well as checking general accuracy of spelling, punctuation, paragraphing, etc.
Review and approve communication materials that meets standards of completeness and fairness, correct organization, absence of libel, unnecessary profanity, bad taste, slurs, clarity and conciseness.
Provide quality and critical technical support to staff regarding document production, and advice on multimedia additions to the web site.
Provide staff with technical support in the writing of Op-Eds i.e. Hard Questions and Kauli Mbadala.
Advise, support and report to the Executive Director on department specific and overall issues

Staff Capacity Building (20%)

Provide guidelines and training on editorial work, writing and printing procedures to staff, with regard to readability, style, and agreement with editorial policy/guidelines.
Participate actively in organization wide learning and other joint activities.
Provide technical support/training to department employee/s for effective implementation of department workplans

Management Team Responsibility (20%)

Participate in Leadership of the Organization through advising the ED and the Management Team in Strategic Development and leadership of HakiElimu.
Take part in HakiElimu strategic engagements on advocacy and policy issues with civil societies, Government and other stakeholders for policy influencing as part of HakiElimu advocacy
Support and provide input in program design and development of proposals.
Ensure that the required support is provided promptly, at scale and in line with the rules and principles of HakiElimu
Represent the organization in different forum /events as might be assigned by the supervisor.
Effectively contribute to conceptual development, planning and monitoring processes at HakiElimu

General Responsibilities (10%)

Effectively participate in preparing annual, quarterly and activity work plans, budgets and reports of the LQA department
Effectively contribute to the implementation and monitoring of LQA work plans and budgets, and other activities as may be determined in conjunction with the Executive Director to further HakiElimu activities
Successfully implement above responsibilities and assigned activities (and associated budgets) in work plans, consistent with HakiElimu policies.
Undertake any other lawful tasks as may be assigned by the Executive Director..


Minimum Qualifications and Experience (Job Specification) The jobholder must poses the following:

Must hold a college degree in either English language, Communication or Journalism. Master’s degree in relevant field will be an added advantage.
A minimum experience of 5 years in a reputed firm is essential.
Must be up-to-date about current happenings and be well informed about a broad range of subjects.
He/she has to have an excellent sense of language and grammar as well as a good command of English and Kiswahili and concern for accuracy and detail.
Excellent computer skills.
Proficiency in word processing and e-mail correspondence is also necessary.

Personal Attributes and behaviors


Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling HakiElimu values
Holds the broader team and partners accountable to deliver on their responsibilities


Sets ambitious and challenging goals for themselves and take responsibility for their own personal development
Future orientated, thinks strategically and on a global scale


Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, team player, managers, members and external partners and supporters
Values diversity and different people’s perspectives, able to work cross


Develops and encourages new and innovative solutions
Willing to take disciplined risks


Honest, encourages openness and transparency
Commitment to HakiElimu values

Code of Conduct

To uphold HakiElimu’s policies and procedures, staff code of conduct and values at all times during the course of your post with the organization, acting as a role model in the course of your duties.
You will sign these documents upon joining the organization and will be accountable to meet these standards

How to apply

Full job description and the applications form can be downloaded from All applications should be sent to by 10th June 2020.


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