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Job Opportunity at Amref Health Africa, IT Services Office at Amref Health Africa

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IT Services Office 


Amref Health Africa is a non-profit public health organization supporting the Government of Tanzania to address public health issues including maternal and child health, HIV, TB, Malaria and Nutrition in Tanzania since 1987. Amref Health Africa is funded by The U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) through CDC Tanzania, to execute a robust HIV care and treatment clinical cascade project aiming to accelerate the achievement of the current 95-95-95 goals and the HIV epidemic control in  Tanzania.  The  project  branded  as  Afya  Kamilifu  Project  has  been  implemented  in  Tanga  and Zanzibar since October, 2018. From October, 2020 the project will extend to Simiyu Region covering facility based and community based HIV care and treatment services from October 2020 in collaboration and  guidance  from  the  Tanzania  Ministry of  Health, Community  Development,  Gender,  Elderly  and Children, Zanzibar Ministry of health and President’s Office Regions Authority and Local Government (PORALG). That said, Amref Health Africa -Tanzania is announcing the following positions to be filled for the project:

 Position: IT Services Office (1)                   

Location: Bariadi Office (1),

Reports to: M&E Coordinator


Support Amref Offices, Facilities and the RHMTs on keeping the Health Information Systems functional and Up-to-date to enhance the projects data management and reporting.


  •  Review current CTC databases and presenting ideas for system improvements to ensure strong functionality and optimization
  • Work with software development team to review new and existing code and/or perform unit testing
  • Install and configure computer network, computer hardware operating systems and applications correctly and within agreed timescales and standards
  • Monitor and repair malfunctioning peripherals, computer systems and networks
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults in the most efficient way possible
  • Provide support, including procedural documentation and relevant reports
  • Record accurately and prioritise support requests, outcomes and time taken in the ICT Service Desk portal
  • Maintain an inventory of ICT hardware and software
  • Perform preventive maintenance duties on items of ICT hardware, including the cleaning of equipment.
  • Prepare training manuals and provide training sessions as required


  • Minimum Education: Bachelor’s degree in Computer Science, Information Technology or Health Information
  • Experience: 4 years in information technology
  • Good understanding of CTC databases
  • A working knowledge of web technologies, such as HTML, PHP, CSS and Javascript, as well as traditional programs like Java, Visual Basic, .NET,
  • A working knowledge of computer hardware, current Microsoft Windows Desktop, Server, and Network Operating
  • Effective written and verbal communication skills


If you meet the criteria given above and interested in the vacancies, please send an application letter and CV combined in as one document indicating your present employer and position, daytime telephone contact, names and addresses of three referees. Amref will conduct interviews at Mwanza Office for the shortlisted Lake Zone Applicants and at Dar es Salaam Office for other shortlisted applicants. To be considered, your application must be received by 16.30 Hours August 17, 2020. Please mention the job title/vacancy name or use the job title as the subject line when applying for this position, failure to do that your application may not be retrieved. All correspondences should be directed to: Email: jobs.tanzania@amref.org

Direct application through mail or hand delivery will not be accepted.
Amref Health Africa is an equal opportunity employer and has a non- smoking environment policy; Women and People with disability are encouraged to Apply

“Amref Health Africa is committed to the principles of safeguarding in workplace and will not tolerate any form of abuse, wherever it occurs or whoever is responsible”

Amref health Africa –Tanzania regrets that only short-listed candidates will be

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