Saturday, August 22, 2020

Job Opportunity at Job Junction, Front Officer


Employer name Job Junction Tanzania

Minimum Qualification Diploma Years of Experience 1 years

Main Job Task and Responsibilities

  • Answer incoming calls and respond to customer’s emails.
  • Management and resolve customer complaints.
  • Sell and place customer orders in the computer system.
  • Provide product and service information to customers concerning service
  • Research required information using available resources
  • Research, identify, and resolve customer complaints 
  • Process orders, forms, and application
  • Document all call information according to standard operating procedures.

Education and Experience

-High school diploma, Bachelor degree or equivalent
-Proficient in relevant computer applications
1 years of experience in a call center environment
Knowledge of front office service practices and principles
-Excellent data entry and typing skills

600,000/ - 700,000/= Tsh


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