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Job Opportunity at CVPeople Tanzania, Senior Operations Manager


Senior Operations Manager

CVPeople Tanzania | Full time

Dar es Salaam , Tanzania | Posted on 02/18/2021

Job Description

Job Responsibilities Overview: The Senior Operations Manager is responsible for ensuring that the organization carries out its operations in an appropriate, cost-effective way while managing the availability and allocation of key resources that enable said operations. Job Duties: Performance Management of Operations Team

  • Provide inspired leadership for the department which covers the functional areas of Office Administration, Fleet Management, Inventory Management & Warehousing, Distribution and Procurement & Customs Clearance.
  • Help promote a company culture that encourages top performance and high morale.
  • Develop, implement and review operational policies and procedures.
  •  Play lead role in the recruitment / selection / training / allocation / coaching / counseling and guiding the professional growth of the Operations team staff
  • Identify and address operational problems and opportunities for the company

Fleet Management

  • Ensure deliveries and distributions are made on time and the required vehicles are available and operating as required
  • Track and monitor how the function is performing in terms of efficiency as well as in terms of cost drivers
  • Manage fleet vendor relations to ensure that quality of service is optimal and vendor relationship remain strong/positive
  • Empower the team to produce timely, accurate reports with actionable insights to be used for the continuous improvement of fleet operations

Inventory Management

  • Ensure security and tracking of inventory through systems, process & physical counts.
  • Inventory caretaking, ensuring systems are maintained in good working order (batteries charged, panels cleaned).
  • Empower the team to produce timely, accurate reports with actionable insights to be used for the continuous improvement of inventory management & warehousing operations

Logistics & Distribution

  • Design and improve logistics strategy to ensure product components are available to Sales and Service as needed.
  • Design and improve the systems to support the logistics strategy.
  • Manage movement of inventory among office and hub network.
  • Provide weekly analysis and reports of inventory location, status, and trends.
  • Empower the team to produce timely, accurate reports with actionable insights to be used for the continuous improvement of logistics & distribution operations

Purchasing & Order Importation & Clearance

  • Manage the order and distribution of fast-moving assets.
  • Manage purchasing in coordination with Finance.
  • Coordinate with management on timing, composition and quantity of product orders.
  • Work closely with clearing agents, transportation and other agents in the process.
  •  Manage the timely clearance of inventory, working closely with TRA, TBS and other customs stakeholders, as needed, to ensure the proper classification and treatment.
  •  Oversee the use of and further improvement of procurement/purchase tracking tools

Office Administration

  • Oversee the development, review, and improvement administrative systems, policies, and procedures.
  • Oversee the Office Admin team’s coordination with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.
  • Empower and build the team’s capacity in coordinating and running region-specific events and special projects

Skills and Qualifications:

  • Logistics: at least 5 years managing complex distribution networks 
  • Inventory Management: at least 5 years managing valuable, fragile inventory 
  • Importation: at least 3 years managing importation and clearance activities 
  • Asset Management: experience tracking internal assets and ensuring appropriate use
  • Education: bachelors degree in a relevant field required and masters preferred.
  • Computer literacy, including inventory-tracking systems, both mobile and desktop; proficiency in Microsoft Excel, PowerPoint, and Word.  Systems Design: experience designing & implementing systems for complex processes

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