Receptionist/Librarian Job Vacancy at Alliance Française of Dar es Salaam

Receptionist/Librarian Job Vacancy at Alliance Française of Dar es Salaam

Receptionist/Librarian

Alliance Française of Dar es Salaam

Dar es Salaam

Alliance Française of Dar es Salaam is a Tanzanian non-profit association operating with the support of French Embassy. It is part of an international network of more than 1000 Alliances Françaises world-wide

Receptionist Job Responsibilities:

• Responds to queries relating to classes, cultural events, translation services, the multimedia library and other information pertaining to the Alliance française
• Answers calls and emails requesting for information and forwards them to the corresponding departments as required.
• Registration
• Present the courses
• Manage registrations with the software HANAF
• Receive payments and issues official receipts for enrollments, translation and other AFDAR services
• Issue membership cards
• Edit statistics
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Informs visitors by answering or referring inquiries.
• Advises students about courses and exams
• Registers students for classes through HANAF software
• Registers students for exams
• Informs the direction about courses or exams issues reported by the students
• Assisting colleagues with administrative tasks.
• Keeps a safe and clean reception and library area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Collect and catalog library resources including books, films, and publications.
• Help people locate reference and leisure reading materials
• Handle translation services
• Librarian Job Responsibilities
• Serves visitors by greeting, welcoming appropriately.
• Guiding the visitors through the library
• Guiding the visitors to use Culturethèque
• Collect and catalog library resources including books, films, and publications.
• Advises the direction about needs for the library
• Supervises the library activities

Receptionist Qualifications/Skills:

• French Language is essential for this role, at least a level B1.
• Telephone Skills
• Excellent written and verbal communication skills.
• Professionalism
• Customer Focus
• Organization
• Handle Pressure

Education & Experience:

• University/college degree is an asset
• Knowledge of library databases and French course management.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Send your CV and Cover Letter to: [email protected] and [email protected]

Deadline: 25th July 2025